FREQUENTLY ASKED QUESTIONS

  • Our custom, commercial-grade bounce houses are of the highest quality in the market and offer timeless entertainment for any event without compromising style. Long gone are the days of primary-colored bounce houses that don’t fit the aesthetic of your event. With our bouncers, you can truly create any vision you dare to dream!

  • Yes! We are fully licensed and insured and ready to set up wherever your event may be! Please note, certain venues may require additional permits! It is the client’s responsibility to ensure all proper permits are obtained prior to their event.

    We are happy to provide Certificates of Insurance upon advance notice.

  • Step 1

    Check out our packages or build your own!

    Step 2

    Fill out our form. Give us 24-48 hours (excluding weekends) to respond with your custom quote!

    Step 3

    Put down a 50% non-refundable deposit to officially reserve your bounce house!

    Step 4

    Try to contain your excitement as your event date nears!

  • The 50% security deposit is non-refundable. A one-time courtesy rescheduling of event rental is allowed provided cancellation notice is given within 72 hours of original event date. After that, a $50 rescheduling fee may apply. You will have up to 12 months from the original event date to reschedule.

    In the event of inclement weather, we reserve the right to cancel any reservations due to severe or imminent deterioration of weather conditions. In the event of inclement weather, the deposit may be applied to a future date.

    Inclement weather is defined as rain or threat of rain and/or winds exceeding 15 mph. Weather cancellations are made at our discretion.

  • Your bounce house rental does not include any balloons or decorations. However, we do provide balloon and vinyl decal services!

    These are separate services that may be added on to your rental at an additional cost.

  • Delivery is generally scheduled 1-3 hours prior to your event start time.

    We will reach out 24-48 hours prior to your event to schedule your delivery. Someone must be present to accept the delivery.

    If you would like to request a specific delivery time, we will do our best to accommodate but cannot offer any guarantees.

    If your event is taking place at a park and you have balloon or vinyl services, please be prepared to be present to receive delivery at a time that will allow us ample time for set up. We want to make sure we have enough time to make everything look perfect!

  • We may schedule pick up any time between 0-60 minutes within the end time of your event.

    Pickups requested after 8 pm will incur an additional charge of $50/hour.

    Park rentals will be scheduled for pick up, at the latest, 1 hour prior to sundown, no exceptions.

  • We are happy to provide complimentary delivery within 20 miles of 92071. These areas may include but are not limited to Encinitas, Rancho Santa Fe, Del Mar, Poway, La Jolla, Mission Beach, Point Loma, Coronado, Otay Mesa, Chula Vista, National City, North Park, La Mesa, Spring Valley, El Cajon, Santee and more!

    We are happy to accommodate areas outside of this radius, however, delivery fees may apply.

  • We are proud to offer a discount to our local LEOs, firefighters, military (both active and retired) and first responders!

    *Discounts are not applicable to packages and may not be stacked with any other ongoing promotions.